About ABS

In January of 1983 entrepreneur/owner Elaine Thomas set off on her first business venture with ABS. Originally located in Merced and named Associated Business Services, ABS provided a variety of services to businesses such as secretarial and resume services, medical transcription services for doctors and hospitals, and temporary help - via a licensed agreement with the Olsten Corporation.

ABS then added a mail processing department called ABS Presort. After steady growth a second office was opened in Modesto in 1986. In order to concentrate all efforts on ABS Presort and Olsten, after two years all other services were dropped. By 1995 ABS Direct had emerged as the stronger business and Olsten was sold. Soon after, ABS Presort was consolidated into a single location in Modesto. ABS now offers a full range of services related to mail processing, statement and mail merge printing, and fulfillment.

In 1998 it was apparent that ABS had outgrown their facilities and was in need of a larger home. By 1999 the dream became a reality and in June the entire operation was moved to brand new, state of the art facilities in North Modesto. ABS now has the ability to serve customers in more ways than ever dreamed possible.

F.A.Q.

What is the general turnaround time for my project?

The turnaround time for your project depends on several factors such as quantity, data, proof approval, and scope of services. Generally you can expect a turnaround time of 3-5 days, but your CSR can provide a more accurate timeline based on your particular project.
We also offer a Rush service which can push your project through the pipeline very quickly within 1-2 days mailed. Please speak with a CSR to inquire about this service.

Do you offer a rush service?

Yes we do offer rush service here. Using our Power Print service you can create your order online and send it straight to our Igens. High quality resources, amazing definition, speed, and the lowest rush prices around, period.
In most cases you can pick up your finished print jobs the same day, or have it mailed by the next. ABS Direct offers THE BEST quality and lowest pricing for rush jobs on this side of California, hands down!

How can I send you my files to ABS?

You can send them to your customer service rep (CSR) via email, CD, thumb drive, or download. You can also upload them to your secure personal File Managercon info on this website. The File Manager is by far the best option, as CSR's can also put files in your folder to make them instantly available to you. For files containing sensitive data such as HIPAA regulated records, you can encrypt them before upload.
For large files over ~100MB you can use our FTP to transfer them to ABS. Your FTP account is linked directly to your File Manager for ease of access, your files will be available to you no matter how you send them to us.

Is my data secure when I send it to you?

Yes! Our teams specialize in computer science and have built our systems from the ground up with emphasis on security. Compared to other competitors who were thoroughly reviewed, we have no doubt we are the most secure in the local industry.
While other printers and mailers have barelly gotten into technical growth we have solidified decade old processes with our full-time on staff IT employees, who are required to attend technical siminars and fulfill "continued education".
This is why we do not offer public FTP sites like competitors as they are very insecure and have since been disbanded as being acceptable practices. Any company that lets your customers information be open to the world without any oversight is bad news.

Can you store my material until I’m ready to use it?

Absolutely! We have PLENTY of storage! Depending on the amount of material and the length of time that we hold your material - storage fees may or may not apply. Don't worry though - the fees are nominal and our storage area is on-site, secure and well maintained!

Do you have a price list?

Please refer to the "Pricing" section of our site.  If you need further help our sales and customer service staff are happy to provide prompt estimates upon request.

Can I take my mailing to the post office?

ABS does not recommend that our clients pick up their prepared mailings and deliver them to the post office. We prepare each mailing and corresponding postal documents in accordance with USPS regulations and, in most cases, submit them electronically to the post office for efficiency and cost savings. However, if you have a special request, please be sure to speak with your customer service representative.

How do I reset my password or username?

If you have forgotten your username you can go here to reset it: Reset your username
If you need to reset your password you can go here: Reset your password
If for some reason you have lost access to the email associated with your account you can call us directly and we can reset your username of password.

I cannot access my FTP Account

Your FTP account password can be reset by emailing us at itfinfo@absdirectinc.com or by calling our office at 209-545-6090. Please note your FTP account and File Manager point to the same folder. If you cannot use your FTP account you can still access your file through your file manager.

Is the File Manager Secure?

Yes, in fact it is more secure than traditional ftp access because of the way it has been developed. Especially public FTP accounts where your data and companys connection information are open to the world, and very easily exploited. Using public FTP folders has been abandoned as an acceptable business practice due to the security threats they leave your network open to, not to mention the security threats to the data you are transfering.

Why choose ABS Direct?

Even in a digital world, many people look forward to receiving their daily mail. It’s a powerful medium that can reach a specific audience and maximize your results.

With direct mail, you can address your customers by name, speak to them individually, and appeal to their interests. And when customers feel that you understand their needs, they’re more likely to respond.

CALL US TODAY 209.545.6090

At ABS we welcome your call at any time. Our experienced staff will answer your questions and be happy to help you with information or help in identifying what type of a mailing will work best for you.

We use a fleet of ABS Direct identified vehicles for our mail pickup service.

If you would like to schedule an appointment to have your mail picked up, please call us today at (209) 545-6090.